|
Career Information
|
| Title |
Concierge
|
| Description |
The Concierge is responsible for providing a comfortable atmosphere and stress-free environment to residents and their guests by delivering remarkable customer service. Duties include managing the front desk or office area, providing miscellaneous services and information to residents, at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
Essential Duties & Responsibilities
Greets and escorts prospective residents to the leasing office.
Answers incoming calls, places outgoing calls, and schedules appointments for leasing staff.
Offers and provides information and assistance to residents, prospective residents, vendors, contactors, office staff, and management as needed.
Prepares complimentary services, such as snacks and drinks.
Accepts and delivers packages to residents and property staff.
Ensures supplies are stocked and places orders when needed.
Develops and implements resident activities appropriate for the demographics of the property.
Assists Maintenance Department by processing work orders; follows up on work orders to ensure they are completed timely and accurately; and files work orders when complete.
Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
If applicable, schedules elevator usage for resident move-ins, move-outs, and deliveries.
Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the property.
Ensures Business Center is organized, faxes are delivered, and equipment is working properly.
Develops and publishes property newsletter for residents in order to communicate planned events, activities, information, resident services, and advertisements.
Posts flyers and other important reminders in designated areas.
Communicates issues to supervisor or appropriate office staff member.
Prepares and practices emergency plan, including evacuation, earthquake or inclement weather drills, and determines where people will go in the event of an emergency or disaster.
Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
Complies with all Company National Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
|
| Property |
|
| Address |
Clearwater, FL 33759
|
| Position |
Concierge
|
| Hiring Manager |
Jewell Vincent
|
| Email Address |
jvincent@riverstoneres.com
|
| Special Requirements |
Efficient, flexible, excellent customer service skills, computer skills, entry level position with growth potential.
|
| Available On |
02/08/2010
|
| Posting Number |
1900
|
